ScooterPartShop Return Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To complete your return, we require a receipt or proof of purchase.
Even before your purchase please make sure that you have done your due diligence and confirmed that, the product you are ordering, is in fact the correct part you need. We encourage you to contact us directly and ask questions regarding the part you need or are interested in purchasing. Please do your research! There is a 50% restocking fee on ALL returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are a non-returnable item.
You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable. If you receive a refund, the 50% restocking fee will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You are responsible for ensuring that we receive your returned item(s). If you are shipping an item over $50, you should consider using a trackable shipping service and purchasing shipping insurance.
Please do not send your purchase back to the manufacturer.
To return your product, you should mail your product to: 5807 SE Johnson Creek Blvd, Portland, OR, 97206, USA.